Customer service delivered in the local language
A database of detailed information about products and services is created in advance, and trained Lingble operators respond on behalf of partner companies.
Lingble's 24/7 customer support team is present in 18 countries and can assist with translations into 9 languages (with more to come). Live chat communication is also used to provide personalized support in the customer's native language as well as in English.
Your customers are our customers
Our partners' customers are the most important to us, and we provide them with friendly support on their behalf.
Lingble believes that the most important thing is to provide thoughtful support to our customers around the world so that they can enjoy a pleasant shopping experience.
Over the years, we have learned that a customer-first attitude leads to more fans of our partners' brands, which in turn leads to more sales.
Your customers are our customers
Our partners' customers are the most important to us, and we provide them with friendly support on their behalf.
Lingble believes that the most important thing is to provide thoughtful support to our customers around the world so that they can enjoy a pleasant shopping experience.
Over the years, we have learned that a customer-first attitude leads to more fans of our partners' brands, which in turn leads to more sales.
We celebrate when customers are happy
Lingble's customer support is consistently rated at 98% or higher for customer satisfaction. As a result, more than 70% of customers return to the e-commerce store.
With an average response time of 35 seconds to live chat, Lingble's customer support team eliminates customer frustration by resolving customer issues immediately, providing an exceptional customer experience.
